1. Our business: We are a private limited organization, incorporated under the Companies Act, 1956 in India. Our organization's name is Datakue Services Pvt. Ltd. We provide IT Consulting, Software Development and Allied services.

2. Our website: We have a standard policy that's followed on our official websites www.datakue.com and www.logsafehr.com.

3. DPDPA compliance: DPDPA or the Digital Personal Data Protection Act came into existence in 2023, in India. As we are an India registered company, our primary compliance is toward DPDPA. This is applicable exclusively to our India clients.

4. GDPR compliance: GDPR, or the General Data Protection Regulation, is an umbrella data protection law that came into effect in the European Union (EU) in May, 2018. We have delivered projects to clients across 15 countries of which EU is also a part of. While doing so, it is imperative that we comply to GDPR. Hence we chose our ISO certification body from Scotland, UK in March 2020. However, UK is no longer a part of EU now, yet our compliance to GDPR stays intact.

5. Privacy Terms: We have unified privacy terms across all our portals on the above-mentioned website URLs. We collect information from companies or individuals for the purpose and objective of our own business solicitation only.

6. Data Security:
A. Secure Socket Layer: The first item comes to our mind when visiting any website is the security. Our websites are prefixed with "https://" as we use a 256 bit encrypted positive SSL (secure socket layer) to protect our website visitors. You can be rest assured of the websites security from phishing, hacking, malicious program, etc.

B. Captcha: All forms in all our three websites use world's best spam detection and filtration service "reCaptcha" from Google Services to ensure neither our systems are infected nor the given input data is malicious or our website visitors are affected by spam bots.

7. Data collection sources:
A. Contact Forms: We collect your personal data to respond to your enquiry regarding our products and services. We collect candidates' resumes for further processing pertaining to the job openings in our organization.

B. Cookies: If you leave a comment on our site, you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up functional cookies to save your login information, your screen display choices, etc. Login cookies last for two days and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

C. Embedded content from our websites: Articles on our sites may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, if you have an account and are logged in to that website.

D. Analytics: We use Google Services for our website performance and traffic analysis purpose only. So no personal information is extracted and neither do we do anything with your IP address.

E. What third parties we receive data from: As a business organization we receive data from various sources such as,
  (1) Official social media handles
  (2) Membership organizations
  (3) Business partners and collaborators
  (4) Channel partners

8. Data Processing: A. Who we share our data with: There are three kinds of data we collect that are
  (1) Public
  (2) Business
  (3) Private
Public data is predominantly through the visitor’s comments in our digital media. Business data are through the contact or any enquiry forms in our website or digital media. This is used for our business purpose. Private data pertain to your user access and your IP address, provided you have subscribed to our products or services.

B. How long we retain your data: If you leave a comment, its metadata is retained indefinitely. This is so because we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). This private data cannot be viewed by anyone.

C. Where we send your data: Visitor comments may be run through an automated spam detection service. All data stays intact in our cloud server.

9. Customer rights:
A. Your rights: If you have an account on any of our three websites, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you if provided by mistake. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

B. Account Cancellation: Once you cancel your account with us, our obligation towards each other ceases. However, the regulatory obligations remain intact.

10. Remedy:
A. What data breach procedure we have in place: If in case, any registered user has been affected by breach of data by our organization, the user shall raise a formal complaint and we shall take necessary actions in the following order,
  (1) Verification of user identity with us
  (2) Investigation of data breach source
  (3) Appropriate remedial actions

11. Regulatory Disclosure: When industry regulatory disclosure requirements arise, we comply with the government and law enforcement directorate. We may therefore disclose personal information, usage data, message data and any other information about you, if we deem that it is reasonably necessary to:
  (a) satisfy any applicable law, regulation, legal process (such as a court order), or enforceable governmental request;
  (b) enforce the Terms of Use, including investigation of potential violations thereof;
  (c) detect, prevent, or otherwise address fraud, security or technical issues; or
  (d) protect against harm to the rights, property or safety of the our company, its users or the public, as required or permitted by the law.